Corporate publications published by the Citizens Information Board include our Annual Report, Freedom of Information Manual and Strategic Plan. Links to the current versions of these publications are set out below.
Outlines the functions, role and activities of the Citizens Information Board and the type of records held.
Freedom of Information Manual 2010
The Citizens Information Board's Annual Review 2008 summarises the Board's activities in 2008. Full details of our activities and audited accounts for the year are available in the Annual Report 2008 (see below).
Presented to the Minister for Social and Family Affairs on 1 July each year, the Annual Report outlines the activities of the Board over each given year. Up to the end of 2006 all reports are for Comhairle. Comhairle was renamed Citizens Information Board in February 2007.
Previous Annual Reports 2000-2007
Annual Report
2008 (English) (pdf) 
Annual Report
2008 (English) (Word) 
Annual Report
2008 (Irish) (pdf)
Annual Report
2008 (Irish) (Word)
Citizens Information Strategic Plan 2009-2012 (English) (pdf)
Citizens Information Strategic Plan 2009-2012 (Irish) (pdf)
The Citizens Information Board is committed to providing a quality service to its customers and clients. The Board has
developed a
Customer Service Charter
and the
Customer Service Action Plan 2006-2009 underpins these commitments and is available in any
Citizens Information Board office. A
customer feedback and complaints process
has also been established.
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Access Officer: Helen Lahert | Complaints procedure
Please read the Re-use of Public Sector Information notice and the disclaimer
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